Privacy Policy

Last updated: 4/12/2025

This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use our Services. It also explains your privacy rights and how the law protects you.

We use Your Personal Data to operate, maintain, and improve our Services. By accessing or using the Services, You agree to the collection and use of information in accordance with this Privacy Policy.

Interpretation and Definitions

Interpretation

Words with initial capital letters have specific meanings under the following definitions. These definitions apply whether the terms appear in singular or plural.

Definitions

For the purposes of this Privacy Policy:

Account means a unique account created for You to access our Services.

Company (“the Company”, “We”, “Us”, or “Our”) refers to Close2c by the arks villa Cookies are small files stored on Your Device containing information about Your browsing activity. Country refers to: India. Device means any device capable of accessing the Service, such as a mobile phone, computer, or tablet. Personal Data refers to any information that identifies or can identify an individual. Service refers to the Website and all related hospitality services provided by the Company. Service Provider means any third-party individual or company that processes data on behalf of the Company. Third-party Social Media Service refers to platforms that allow users to log in or create accounts through their social accounts.

Usage Data refers to data collected automatically during the use of the Service.

Website refers to https://close2c.com/.

You mean the individual or legal entity accessing or using the Service.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may request certain personally identifiable information, including but not limited to:

  • Name
  • Email address
  • Phone number
  • Government-issued ID details
  • Booking information

Usage Data

Usage Data is collected automatically and may include:

  • IP address
  • Browser type and version
  • Pages visited
  • Visit time and date
  • Device identifiers
  • Diagnostic information

When accessed via mobile, We may collect:

  • Mobile device type
  • Operating system
  • Mobile browser type
  • Device identifiers

Information from Third-Party Social Media Services

If You choose to log in through third-party platforms (e.g., Google, Facebook), We may access information associated with Your social account, such as name and email.

Tracking Technologies and Cookies

We use cookies, beacons, tags, and similar technologies to track activity and enhance the user experience.

Cookies used include:

  • Essential Cookies
  • Cookies for Acceptance Notice
  • Functionality Cookies

For more details, refer to our Cookies Policy.

Use of Your Personal Data

The Company may use Personal Data for purposes including:

  • Providing and maintaining the Service
  • Managing user accounts
  • Fulfilling bookings or service agreements
  • Communicating with You (email, calls, SMS, notifications)
  • Sending offers, updates, and service-related information
  • Handling support requests
  • Conducting analytics and improving Services
  • Business transfers (if applicable)
  • Marketing and promotional activities

We may share Your information:

  • With Service Providers
  • For business transfers
  • With affiliates and partners
  • With other users (in public interaction areas)
  • With Your consent

Retention of Your Personal Data

We retain Personal Data only for as long as necessary for the purposes stated in this Privacy Policy. Usage Data may be stored for a shorter or legally required period.

Transfer of Your Personal Data

Your information may be transferred to systems located outside Your jurisdiction. By providing Your information, You consent to this transfer. We ensure adequate data protection measures are in place.

Disclosure of Your Personal Data

Business Transactions

Data may be transferred in case of mergers, acquisitions, or asset sales.

Law Enforcement

We may disclose data if required by law.

Other Legal Requirements

We may disclose data to:

  • Comply with legal obligations
  • Protect Company rights
  • Prevent fraud or violations
  • Ensure safety of users
  • Defend against legal liability

Security of Your Personal Data

We use industry-standard measures to protect Your data, but no electronic transmission is 100% secure. We cannot guarantee absolute security.

Children’s Privacy

Our Services are not intended for individuals under 13. If data from a minor is collected, We will remove it upon verification.

Links to Other Websites

Our Website may contain links to third-party websites. We are not responsible for their content or privacy practices. Review their Privacy Policies before use.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Changes take effect once posted on this page. You are advised to review the policy regularly.

Contact Us

For questions or requests regarding this Privacy Policy, You may contact us:

By email: Close2C@gmail.com
By phone: +91 8055444644
Website: https://close2c.com/